24/7 Emergency Call & Service Control Centre

Overview & Protection Concept

The best security technology is only as effective as the response to it. ARSEC connects your alarm, video and video tower systems directly to highly secure 24/7 emergency call and service control centres. Professional control centre operators verify every alarm in real time and immediately initiate the agreed action.

Technical Features & Performance Guarantees

• Control centre certified to VdS standards, staffed 24 hours a day, 365 days a year
• Live video connection: immediate verification to avoid false-alarm call-outs
• Immediate live audio warnings to intruders via video towers and intercom systems
• Direct emergency coordination with police, fire brigade and mobile response teams
• Transparent documentation and detailed incident reports

Standards, Certifications & Insurer Recognition

As a recognised specialist company, we install only systems that comply with the strict guidelines of VdS Schadenverhütung (Classes A, B, C) and the applicable DIN and EN standards (e.g. DIN 14675 for fire alarm technology, DIN EN 50131 for intruder alarm systems).

This gives you complete planning and acceptance documents to present to your property and building insurer, to secure premium benefits and to rule out potential exclusions of cover in the event of a claim.

Typical Areas of Use

This security solution is specially optimised for: Construction sites, commercial businesses, industrial areas, banks and private properties. We adapt the dimensioning and detector selection precisely to the spatial and structural conditions of your property.